IM 支持混合实时聊天

IMsupporting is a hybrid AI and human live chat platform designed to help organisations provide faster, smarter customer support directly from their website.

The platform combines AI automation with real human agents, allowing businesses to automatically answer common questions, guide visitors through workflows, and seamlessly escalate conversations to live operators when needed.

IMsupporting helps organisations reduce response times, improve customer satisfaction, and increase conversions by engaging website visitors instantly.

主要特点包括：

• Hybrid AI human chat conversations

• AI-powered automated responses and workflows

• 智能聊天路由工作流程至人工操作员

• Website visitor engagement and lead capture

• Real-time chat dashboards and analytics

• Multi-operator support for teams

• 可定制的聊天小部件和集成

• GDPR-friendly hosting and deployment options