IM 支援混合即時聊天

IMsupporting 是一個混合人工智慧和人類即時聊天平台，旨在幫助組織直接從其網站提供更快、更聰明的客戶支援。

The platform combines AI automation with real human agents, allowing businesses to automatically answer common questions, guide visitors through workflows, and seamlessly escalate conversations to live operators when needed.

IMsupporting helps organisations reduce response times, improve customer satisfaction, and increase conversions by engaging website visitors instantly.

Key features include:

• 混合人工智慧人類聊天對話

• 人工智慧驅動的自動回應和工作流程

• 智慧聊天路由工作流程至人工操作員

• 網站訪客參與度和潛在客戶捕獲

• 即時聊天儀表板與分析

• 為團隊提供多操作員支持

• 可自訂的聊天小部件和集成

• GDPR 友善的託管和部署選項